Reimbursement of sessions: what you can tell your clients

First, let us set the context: reflexology sessions are not reimbursed by Health Insurance. No practitioner can issue a care sheet, so the question does not arise.

However, a number of supplementary health plans offer a “alternative medicine”, “well‑being” or “prevention” package, which covers all or part of a few sessions per year. The amount, the number of sessions and the conditions vary from one contract to another — sometimes from one option to another with the same insurer.

What you can say, without risk

• That Health Insurance does not cover the sessions.
• That some supplementary plans provide a package, and that it must be checked in one’s own contract.
• That you provide a detailed invoice, which is the document to be submitted if needed.

What is better not to say

• “Your health insurer will reimburse you”: you have not read its contract.
• “It is reimbursed” without further clarification: the wording suggests automatic coverage.
• A precise amount announced in advance, which depends entirely on the person’s contract.

The document that settles the matter

The most useful reflex: prepare a clean and systematic invoice. Name and contact details of the practitioner, SIRET number, date, description of the service, duration, amount paid. This will enable your client to claim their package if they have one — and it saves you from having to recreate it three months later.

Questions your clients ask

• Does Social Security reimburse reflexology?

  No. Sessions are not reimbursed by Health Insurance, and no care sheet can be issued.

• Can my health insurer contribute?

  Some supplementary plans provide an annual package for alternative medicines. You must check the exact conditions of your contract with your provider.

• What must I provide for a reimbursement request?

  A detailed invoice provided by the practitioner, stating the date, nature and duration of the service as well as the amount paid.